frequency
Hi there,Your service seems like a great tool, and we might actually soon be those $20 tear customers. However, it has been about 12 hours that the logs are piling up in the bucket, and we cannot see anything. I imagine the service is running on a certain frequency, but 12 hours seems a bit long.
Can you tell me how often we can expect updates in the numbers?
Definiti
Monday, January 7, 2013
We run reports once per day for most of our users, so I hope you haven't been checking back every five minutes since you wrote this. While it's fun to check in and watch hits as they occur in realtime, I think most people acknowledge that it's a bit of a gimmick. The data in these type of reports is best looked at over a span of weeks and months. Calendar time. So while it's frustrating to have to wait a day or so for the reports to fire up in the first place, I hope you'll find it matters less once you've got a few weeks of data in place.Incidentally, one thing you can do to force us to process your reports more frequently is to grow bigger. You'll notice I said "most" of our users get reports once per day. For Enterprise customers, we'd choke on 15GB datasets if we waited to process them only once per day, so we have dedicated machines running to incrementally process reports for those endpoints as soon as their logfiles are delivered by Amazon.
Jason Kester
Tuesday, January 8, 2013
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